Over the last few months, we’ve talked a lot about RPA, or Robotic Process Automation, and how businesses owners are using it to improve their business. But one thing we haven’t touched on a lot are some of the things RPA can actually do, and what some of the nuts and bolts of improving your business look like. So today we’re going back to basics, and taking a hard look at what RPA can actually do in your business.
At the end of the day, RPA can be used for almost anything in a business that has a defined process, and that does not require creative thinking. That’s one thing robots haven’t quite mastered yet! The ideal spot for RPA is automating repeatable, monotonous processes (either simple or complex) that take up a lot of time. That being said, there are some types of process that are better suited for RPA than others.
All that is well and good, but it can still be difficult to visualise RPA working within your business, and what you could use it for. To clear that up, we have a few real-world use cases for RPA for you to check out:
Vendor, Customer and Employee Onboarding
Although the process of onboarding actually encompasses several other processes and departments, from finance and accounting to sales, HR and IT, the whole lot are ripe for automation. Onboarding for vendors, customers and employees often involve reams of paperwork, vetting and a lengthy back-and-forth between you and the other party, all of which is high workload and low reward. With RPA, you can design and entirely automate an onboarding process that even includes automatic status communications as well as full integration of the information with your internal systems.
Changing employment laws, reporting requirements and even simple payslip changes all add up to a lot of manual work in the payroll department. This is especially prominent since payroll systems tend to not talk to other systems all too well, and it’s easy for payroll processing to take days out of each month. But RPA’s ability to collect and connect the data between multiple systems, including time tracking, HR and employee management, accounts payable and general ledger, means that you can automate the entire process with very little work.
Reports can range from being simple one-click processes (which is very rare) to a time-consuming chore, depending on what systems you use. Creating and aggregating reports is especially time-consuming for finance and accounting departments, where the end of month, quarter or year reports means all hands go on deck as team members frantically try to compile all the necessary information by hand. RPA can automate the gathering and aggregation of data, turning a task that used to take days into one that takes a fraction of the time. This leaves employees free to leverage that information for insights and do something constructive with it.
At Tocalabs, we are die-hard RPA believers. We create tailored RPA solutions to bridge the gaps in your systems and automate those repetitive, mundane tasks that no one really enjoys doing. This means you can free up time for employees to spend on more valuable tasks. If you would like to find out more about our RPA solutions, just get in touch with one of the team and arrange your free demo today.