Common RPA Questions (And Their Answers)


It might not surprise you to hear this, but we get asked a lot of questions about RPA. And since it’s what we do, we thought we should answer them for you. While some of your questions around RPA might be more specific to you and your business, there are some more common RPA based questions we can answer for you now. Including:

What Does RPA Stand For?

RPA stands for Robotic Process Automation. In a nutshell, it’s the use of software to automate high-volume, often process driven tasks tasks that previously required human beings to perform them. This includes things like queries, calculations, pooling of data, maintaining records, searching databases, data entry, data migration, and more.

Why Should I Care About RPA?

A legitimate question, especially since many business think RPA couldn’t be used in their business. RPA is one of the fastest growing sectors of the operational technology industry, and that could have a huge impact on every other industry out there. RPA can revolutionise the way you do business, simply by taking away the repetitive, monotonous tasks your employees spend a lot of time doing. Increased productivity, reduced waste, improved employee satisfaction and very quick ROI – all of these benefits and more can apply to any and all businesses. Which means you should care very much.

What’s The Difference Between RPA, Macros And Scripting?

This is a common question, particularly from the more technical fields where the tasks are more complex. Without getting overly technical, macros and scripts are a form of programming. They are short sequences of code written to perform a single task or series of tasks. This makes them linear and highly inflexible, and for each new task you would need to write new script to handle it. But RPA bots are dynamic – and much like human workers, can take decisions on which workflow to execute depending on the outcome of earlier steps in the workflow.

Another major difference is that RPA is autonomous of the application. Where you might need multiple scripting tools to create scripts to perform in your various applications, RPA can interact with multiple applications at once at the object layer. It can be applied to virtually any application, or indeed multiple applications at a time.

So How Is RPA Being Used Now?

That’s the big question – what can RPA be used to do now, and how are businesses using it already. Well, RPA is ideally suited for tasks the involve transactional data, sometimes from a variety of sources, or tasks that require a lot of data to be processed. The list of tasks is virtually limitless, but some examples of frequently automated processes include:

In fact, it’s estimated that around 45% of the activities you’re currently paying people to perform could be done through RPA, meaning your employees could then be redeployed onto more meaningful and creative projects.

At Tocalabs, we specialise in helping businesses realise the true value RPA solutions could bring to their company. From understanding what the technology does, to building a bespoke solution and getting it set up and supporting you in the future, we are on hand. We don’t just abandon you once it’s in place either – we work closely with you to ensure your programme is performing well, and you are getting the results you want. If you would like to know more, just get in touch with the team today.

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