Have you ever thought about implementing an intelligent automation solution in your business? Maybe you’ve seen what the technology can do and how it can transform a business and their processes, making them more efficient and their staff happier at the same time? But perhaps you’ve always thought it was just out of reach for you. Or maybe you’ve tried to implement it in the past, but not seen the positive results you expected? Well the good news is that intelligent automation can help businesses of almost any shape, size and industry without breaking the bank – if you implement it properly. So today, we’re going to share with you 4 secrets to achieving real success with intelligent automation, and how they can help you.
Decide What Success Looks Like
It’s generally understood that if you don’t know what success looks like before you start, you’re very unlikely to achieve it – because you don’t know what ‘it’ is. So before you put together a plan for bringing intelligent automation into your business, take a step back and make sure you’re clear on what you want to achieve, and how you will measure the progress to that goal. That might be a clear and simple metric like ‘reduce operating costs by 30%’, or it might be something a little less well-defined, like hours saved or a reduction in errors. But whatever ‘good’ looks like, it’s important that it is a defined goal and something that your team are all on board with. A few examples of typical success criteria include:
Identify Good Candidates For Automation
Within your business you probably have thousands of individual processes. Some of those will benefit hugely from automation, some a little bit, and others not at all. Building an ‘automation roadmap’ can help you prioritise which activities will be the best candidates to be automated first – those that can deliver the best and quickest win, and recoup the investment easily. You can then move on to the processes that might be a touch more complex to automate, or that are not as urgent to automate. And since not all technology is created equal, the ideal candidates for automation might vary depending on your chosen product or platform. Here are just a few characteristics to consider when choosing which processes should be automated first:
Choose The Right Operating Model
When you implement any new business practice or process, there are generally two approaches you could take – federated or centralised. Each has its pro’s and con’s, especially when used to bring automation into a business. For example:
Start Small, Scale Gradually
The big mistake a lot of businesses make when they bring in automation is trying to automate everything in one area of their business and improve, say 50% of each process or task in one go. But this often leads to problems, and the processes struggle to deliver. Instead, the approach we recommend is focussing on improving just 1% of your business, but across the board, rather than focussing on one specific area. This means starting small, and introducing intelligent automation into your business gradually by enhancing your existing systems and making processes work better. Once you have that 1% improvement, you can then start to look at other areas you could improve with intelligent automation and start scaling gradually.
At Tocabot, we understand the challenges that come with implementing intelligent automation into your business. But with our help, your business processes could be automated to flow seamlessly and efficiently, without any of the growing pains. Our experts understand what it takes to make intelligent automation successful within your business, and will work with you to achieve your goals and make your business run smoothly at all times. If you would like to find out more, just get in touch with the team today.