The 2020 predictions are coming in thick and fast, and let’s be honest, we’re no different! RPA is a fast-paced world, and it’s constantly evolving and changing. In fact, Gartner has coined RPA as the fastest growing segment of the global enterprise software marker, and that the global market for RPA services will hit around £5.98 billion in 2020. In short, 2020 is a pretty important year for RPA, and it’s growing at a rate of knots. As it does, the way businesses are using it does as well, and that means we all need to be ready to adapt. But how do we do that? By trying to work out what’s coming next – which is what we’re here to do today! Here are 5 of our best predictions for the world of RPA in 2020.
YouTube rose from nothing to become the central platform for video content on the internet, and in 2020 we predict a similar path for RPA. We think it will claim its place as a central platform for other enterprise automation tools, and become a repository for automation in the same way YouTube is for video content. This centralised model of RPA will then be able to work in parallel with the development of more useful and reusable automation, allowing automation and RPA to spread further than it previously has. This means businesses and industries reusing code across the world, making RPA a truly accessible technology for all.
No, we don’t mean every company will suddenly merge and become one global corporation. That would be quite terrifying. Instead, we predict that organisations will learn how to better standardise robots, and apply them across use-cases and departments, and eventually across companies and industries. The end result? More predictable deployments and easier scaling, rather than adopting automation in silos, which is one of the things that constrains the benefits of RPA.
As with most new technologies, RPA is likely to be driven by new, fresh talent entering the workforce. For most of business history, human employees have been stuck having to connect and integrate increasingly outdated technology systems via repetitive, manual work. But in 2020, the students entering the workforce will be more familiar with better options, and this will force businesses who were lagging behind to transform and modernise their outdated practices. They will be challenged on why they have been doing things the same way or years, and since students are now learning automation in school, they will start automating the less relevant or more time-consuming elements of their jobs to give them more satisfaction in the workplace. As these new employees get more efficient and effective, the benefits of RPA will outweigh any remaining concerns, and businesses will quickly change.
2020 will be the year that RPA goes from being a fun innovation that helps businesses grow, and turns into something more societal in scope. We predict that in 2020, extra-governmental organisations such as the United Nations and the World Economic Forum will discuss RPA in the context of jobs, wages, and global economics. Individual countries will start looking more closely at what effect RPA and more general automation will have on their societies, and how they can harness that power to combat the coming economic downturn.
At Tocalabs, we are die-hard RPA and automation believers, and can’t want to see what 2020 has to offer. We create tailored RPA solutions to bridge the gaps in your systems and automate those repetitive, mundane tasks that no one really enjoys doing. This means you can free up time for employees to spend on more valuable tasks. If you would like to find out more about our RPA solutions, just get in touch with one of the team and arrange your free demo today.